Terms of service

RIVA Terms of Service

By using RIVA, you agree to follow these guidelines that keep the community supportive and safe.

User responsibilities

You agree to provide accurate information, respect other members, and use RIVA only for lawful, supportive purposes.

Community guidelines

  • Be kind, respectful, and supportive in all interactions.
  • No harassment, hate speech, or harmful content.
  • Do not attempt to bypass safety measures or moderation.

No harmful content

We remove content that promotes harm, self-harm, or violence. Accounts violating these rules may be suspended or terminated.

AI limitations

The AI companion provides supportive conversation and reflection but is not a medical professional and should not be used for diagnosis or emergency situations.

Therapist and listener role disclaimer

Verified therapists and listeners offer guidance and support, but RIVA does not guarantee outcomes. If you need urgent care, seek local emergency services.

Account termination

We may suspend or terminate accounts that violate these terms, harm the community, or misuse the platform.